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NDIA Digital Navigator Model


The National Digital Inclusion Alliance’s Digital Navigator model is a replicable framework for organizations already providing digital inclusion services or those entering the digital inclusion space to ensure that their constituents can connect with them online.

NDIA’s Four Pillars

  • Support on-the-ground digital inclusion practitioners and advocates.
  • Advocate for local, state and federal policies to promote digital equity and support local digital inclusion strategies.
  • Educate policymakers, the media, and potential partners about the need for digital equity and the work of local digital inclusion programs.
  • Conduct, support and promote data-gathering and research that can inform public understanding, public policy and community strategies related to digital inclusion and equity.
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